Karen Roles-Ndibe | Design Strategy & Transformation Leader

Nothing in nature changes alone

A frangipani’s chemistry, its flowering cycle and its place in the wider ecosystem are three zoom levels of the same living system.

Lasting change is designed between and across levels: from machines and interfaces to products, services, organisations and systems.

I design the conditions for complex systems to change

Get in touch Case studies
“We find comfort among those who agree with us,
growth among those who don't.”
— Frank A. Clark

Case studies

Making supply chains visible Brambles From microbiome analysis to predictive insight Eagle Genomics Making Census data work for everyone Office for National Statistics When O2 becomes one Telefónica UK / O2 Taking the service to the meter British Gas Finding the signal in the infrastructure Tideway Systems When computers became infrastructure Sun Microsystems

From infrastructure to learning systems

Over thirty years, my work has expanded from making technology manageable to helping organisations understand complexity, make better decisions and learn.

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About

People say I ask the question everyone else is circling and make the way forward feel possible. I’m candid without being careless, committed to high standards without taking myself too seriously, and happiest when people leave a conversation seeing more than they did at the start.

Colleagues describe me as calm, generous, formidable and fun to work with. I've been fortunate to collaborate with the same clients and colleagues time and again. I think that’s because the outcome matters, but so does the experience of getting there together.

Beyond the bio

Experience

The roles, sectors and experiences behind the work